We want each and every one of our students to succeed
We do the right thing by our students and customers. That means we do whatever we can to ensure that no student falls behind in their studies, and that no customer is unhappy with the service they receive
Integrity – fairness first
We model integrity in everything we do
We never compromise on honesty or trustworthiness
We adhere closely to laws and compliance standards
We do what we say we will do, and fulfil our promises to staff
Excellence – we aim high
High standards drive everything we do
We deliver excellence, strive for continuous improvement and respond dynamically to change
Each one of us is personally responsible and accountable for the quality of whatever we do
We listen to our students and understand their expectations
We strive to exceed expectations in quality and delivery
Support – we support and respect each other
At UCEM each member of staff does everything they can to help other staff and students to achieve their goals
We respect others and their opinions, we are open to ideas, we trust each other
We promote a supportive working environment across UCEM that extends to our students
We value and reward each individual’s skills, working towards common goals with shared objectives and through collaborative practice